Aqtra Platform is a complex cross-platform application development and execution environment, allowing create very sophisticated applications. As with every development environment, there is a need to troubleshoot problems and manage applications built and run on the Aqtra Platform.

Troubleshooting Applications built on Aqtra Platform

Applications built on the Aqtra Platform are modern cross-platform applications accessible from a cloud using the web or mobile platform. As such, there are issues that can occur either on the client (web/mobile) or backend side of the application, that are troubleshot differently.

Troubleshooting issues using Browser Console

For troubleshooting problems that occur on the client side of the application, the web browser developer's console and its abilities are used. Each browser has its own console. In Chrome browser, for example, the developer’s console is accessed using Ctrl-Shift-I combination, F-12 on PC, or via the system menu on top-right.

Errors can then be reviewed and identified using the error trace log provided by the browser.

Examples of typical errors detected by the browser console can be found here.

Cleaning up browser cache

One of the typical ways to minimize the risk of browser-side errors while using Aqtra Platform is to not just reload Studio or application using Ctrl-R (Windows) key combination, but also clear the browser cache.

To do that, open the browser console as described above in your Workplace window where your applications are running, and then navigate to the Application tab as shown on the screenshot below.

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Then, click on the Clear site data button, and all the stored data will be cleared. If your application is using any third-party components (e.g. for tracking or authentication purposes), you can clean them as well by checking Including third-party cookies flag before pressing the Clear site data button.

Disabling browser network caching